Professional Services
Accelerate your monitoring implementation with expert guidance. Our team of infrastructure monitoring specialists brings years of hands-on experience across servers, Kubernetes, cloud, and network environments. Whether you are deploying Bleemeo for the first time, migrating from a legacy monitoring tool, or looking to optimize an existing setup, we help you get the most value from your monitoring investment.
Why Professional Services Matter for Monitoring
Infrastructure monitoring is more than installing an agent and watching dashboards. A well-designed monitoring strategy requires thoughtful planning: which metrics truly reflect your system health, what alert thresholds avoid noise without missing real incidents, and how dashboards should be structured so that on-call engineers can diagnose problems in seconds instead of minutes.
Our professional services team has deployed Bleemeo across environments ranging from a handful of bare-metal servers to large-scale Kubernetes clusters running thousands of pods. We have helped teams migrate away from Nagios, Zabbix, Centreon, and Datadog, bringing their existing monitoring knowledge into a modern, unified platform. Every engagement is tailored to your infrastructure, your team's skills, and your operational goals, so you get a monitoring setup that actually works for the people who rely on it every day.
Our Services
Monitoring Strategy & Design
Work with our experts to design a monitoring strategy aligned with your business objectives and technical requirements. We review your current infrastructure, identify coverage gaps, define the key performance indicators that matter most, and create a monitoring blueprint that scales as your environment grows.
- Architecture review
- Monitoring strategy planning
- KPI definition
- Best practices implementation
Implementation & Integration
Fast-track your deployment with hands-on implementation support from our technical team. From deploying the Glouton agent across hundreds of servers to configuring SNMP exporters for network devices, we handle the heavy lifting so your team stays focused on operations.
- Agent deployment at scale
- Dashboard configuration
- Alert setup and tuning
- Third-party integrations
Training & Enablement
Empower your team with comprehensive training tailored to your environment and use cases. Sessions cover everything from interpreting dashboards and managing alerts to advanced topics like PromQL queries, OpenTelemetry instrumentation, and Kubernetes monitoring strategies.
- On-site or remote training
- Custom workshops
- Best practices sessions
- Documentation creation
Performance Optimization
Optimize your monitoring configuration for better performance and reduced alert noise. We analyze your alert history, identify noisy thresholds, consolidate redundant dashboards, and fine-tune data retention policies to reduce costs while keeping the metrics you need.
- Alert tuning and optimization
- Dashboard optimization
- Data retention strategy
- Cost optimization
Migration Services
Seamlessly migrate from legacy monitoring tools to Bleemeo with minimal disruption. Whether you are moving from Nagios, Zabbix, Centreon, Datadog, or a custom Prometheus stack, we map your existing checks and dashboards to Bleemeo equivalents and run both systems in parallel until you are confident in the new setup.
- Migration planning
- Configuration porting
- Parallel run validation
- Cutover support
Dedicated Support
Get priority access to our support team with guaranteed response times and dedicated resources. Your dedicated account manager understands your infrastructure, so you never have to re-explain your environment when an issue arises. Quarterly business reviews ensure your monitoring evolves alongside your infrastructure.
- Priority support queue
- Dedicated account manager
- SLA guarantees
- Quarterly reviews
Engagement Models
📦 Project-Based
Fixed-scope engagements for specific initiatives with clear deliverables, timelines, and budgets. We define success criteria upfront, so you know exactly what you will get and when.
Best for:
- Initial implementation and rollout
- Migration from legacy monitoring tools
- Targeted optimization sprints
- Compliance and audit preparation
⏰ Time & Materials
Flexible hourly engagements for ongoing support and ad-hoc requests. Purchase a bank of hours and use them whenever you need expert help, from quick configuration questions to in-depth troubleshooting sessions.
Best for:
- Ongoing optimization and tuning
- On-demand training sessions
- Technical advisory and architecture review
- Ad-hoc troubleshooting
🤝 Retainer
Monthly retainer with dedicated hours, a named engineer assigned to your account, and priority access to our team. The retainer model provides continuity, so our team builds deep knowledge of your infrastructure over time.
Best for:
- Continuous support and proactive monitoring review
- Large-scale or rapidly growing deployments
- Strategic technology partnerships
- Organizations with complex, multi-site infrastructure
Our Process
Discovery
We start by understanding your infrastructure landscape: the servers, containers, cloud services, and network devices you rely on. We review your current monitoring setup, identify blind spots, and document the business objectives that your monitoring must support, from uptime SLAs to capacity planning.
Planning
Together, we create a detailed implementation plan with clear milestones, deliverables, and success criteria. This includes agent deployment strategy, dashboard design, alert policies, notification routing, and integration points with your existing tools such as PagerDuty, Slack, or custom webhooks.
Implementation
Our engineers work closely with your team to execute the plan. We deploy agents, configure dashboards, set up alert rules, and integrate with your notification channels. Regular check-ins keep everyone aligned, and we adjust the approach as needed based on what we discover during deployment.
Validation
We validate every aspect of the deployment: agent connectivity, metric accuracy, alert trigger conditions, dashboard completeness, and notification delivery. We simulate failure scenarios to confirm alerts fire correctly and reach the right people at the right time.
Knowledge Transfer
Comprehensive training sessions and documentation ensure your team can maintain, troubleshoot, and evolve the monitoring setup independently. We cover day-to-day operations, alert management, dashboard customization, and how to onboard new services and infrastructure as your environment grows.
Why Work With Us
🎯 Deep Expertise
Our team has years of hands-on experience deploying infrastructure monitoring at scale. From bare-metal servers and VMware clusters to Kubernetes, AWS, and hybrid cloud, we have worked across the full spectrum of modern infrastructure.
⚡ Fast Results
Accelerate your implementation with proven methodologies refined across hundreds of deployments. Most engagements deliver production-ready monitoring within days, not weeks, so your team starts getting value immediately.
🔧 Practical Approach
We focus on pragmatic solutions that work in real-world scenarios. Every recommendation is grounded in operational reality: we design alerts that reduce noise, dashboards that speed up troubleshooting, and architectures that scale without complexity.
📚 Knowledge Sharing
We don't just implement — we teach. Every engagement includes hands-on training so your team gains the skills to manage, extend, and optimize your monitoring setup long after the project ends.
Let's Discuss Your Monitoring Needs
Schedule a free consultation with our team to explore how professional services can accelerate your monitoring strategy and deliver measurable results.